About Village Hotel Aberdeen
Village Hotel Aberdeen is located within 6 miles of Aberdeen city centre and near the Hazlehead Golf Course. The hotel has everything you need under one roof; featuring a state of the art gym with all the latest tech, swimming pool and restaurant. The hotel caters to people who are visiting the area for business or leisure purposes. The contemporary non-smoking guest rooms feature tea and coffee facilities and a flat-screen television with satellite channels. The hotel offers many services including Wi-Fi, parking, a sauna, steam room, whirlpool spa, a modern gym and 24-hour front desk. The all day dining Village Pub and Grill is open for breakfast, lunch and dinner. Guests can enjoy light fare at the on-site coffee shop for freshly brewed beverages and snacks. Village Hotel Aberdeen lies within seven miles of the University of Aberdeen and the Royal Aberdeen Golf Club. The Aberdeen Conference & Exhibition Centre is a 20-minute drive from the hotel.
Positive Reviews
positive:
Rooms offer comfort and convenience
Guests are generally pleased by the standard of the rooms at the Village Urban Resort Aberdeen, describing how the beds are good quality and the selection of amenities is good. Most of those guests who paid for the upgraded UpperDeck rooms were happy with the extra benefits.
positive:
Ample on-site facilities
Guests mention feeling satisfied with the selection of facilities on offer. The choice certainly provides you with plenty of options, whether you're in town to work or play. None of the facilities entirely escape criticism, but it's fair to say that you'll generally find what you need is close at hand.
positive:
Excellent spa
Very few guests describe anything other than a tranquil experience in the hotel's spa. The staff, perhaps unlike in other areas of the hotel, offer a smooth and well-organised service that makes guests feel comfortable and relaxed. And that's before the treatment starts!
Negative Reviews
negative:
Numerous dining related complaints
Many of the complaints about this hotel are related to the dining facilities. Some guests were dissatisfied with the quality of the food but there are other concerns - everything from lengthy waits and mixed up meals to chaotic service and fighting staff members.
negative:
Customer service could be improved
In addition to problems with the service in the restaurant, guests occasionally complain about customer service issues elsewhere in the hotel. Issues range from guests not being allowed to check-in just a few minutes early to staff members seeming out of their depth when presented with problems.
negative:
Gaps under room doors
Several guests mention large gaps under the room doors. Unsurprisingly, as a result of this issue, a lot of light comes in from the hallways at night. In some case, this disturbed guests while they were trying to sleep.