Serviced apartment Silver Lake Resort (Kissimmee, USA)

Many guests appreciate the central location and say the hotel is near the Disney World. Others say that several bars, restaurants, and shopping spots are just a short drive away.

Most guests like that the hotel rooms are spacious and comment that the beds are comfortable. Others note that the kitchenette is equipped with all the necessary utensils, including a microwave and a refrigerator, saying that guests can prepare meals in hotel rooms.

Many guests love the hotel pools and say that sun loungers and umbrellas are always available. Others compliment on the service at the poolside bar, noting that the bartenders are attentive and report there is an extensive list of cocktails.

Several guests feel that the customer service at the hotel could be better, saying that the front desk staff often has problems with reservation and the check in is slow. Others point out that the maid service is not included in the price and guests need to pay extra for housekeeping services.

Some guests mention that the walls in hotel rooms are thin and guests can hear noises from other rooms. Others comment that rooms near the elevator are noisy and suggest that light sleepers pack a pair of earplugs for a good night’s sleep.

Several guests report that the hotel facilities are outdated and look better in the travel brochures, noting that the equipment in the fitness room needs maintenance and the lobby could use new furniture. Others say that there are only a few shuttle buses daily that transfer guests to the Disney World.