Robin Hood Hotel (Istanbul, Turkey)

About Robin Hood Hotel

OUR QUALITY POLICY Robin Hood Hotel is committed to serving the Turkish tourism and local people in the best way with its professional service approach. From the moment you arrive at our hotel you will feel like at home. Our friendly staff are at your disposal to make the most of you. Robin Hood Hotel is located in the city center, 2.2 km from FSM Bridge, Marmara Unv. , Medipol Unv. , Beykoz University , Turkish German University It is 1 km from Colleges, Hospitals, Banks and Public Offices, 20 km from Kadıköy and 22 km from Taksim Square. Our hotel has a total of 18 beds with 1 VIP and 8 standard rooms. Our hotel is safe and economical under 24 hours camera recordings. It is our duty to welcome our guests with cleaning and room service every day. Swimming pool, Sauna is available. They include a TV, air conditioning, minibar and 24-hour hot water. It is possible to connect to the internet from our rooms. OUR PRINCIPLES To realize continuous improvement by utilizing the developing technology in our services. To be sensitive to environmental conditions. To be sensitive to hygiene rules and food safety in our food production. Provide quality service with trained staff. Keeping smiling face and confidence in the foreground in all our services. To provide service above customer expectations in customer satisfaction. We have adopted the principle of superior quality service. CUSTOMER RELATIONS POLICY Our mission and our vision is a reflection of the quality of our services in line with our understanding of the guest satisfaction, is of great importance to us. As Robin Hood Hotel, we continue to develop and improve our institutions and processes in order to provide the best service to our guests. In order to provide fast and effective solutions to our customers' needs, to provide the best service and to meet their expectations at the highest level, we adopt a Guest-Oriented approach as all Robin Hood Hotel employees.