About ēRYA by SURIA Cherating
Surrounded by tropical greenery, Suria Cherating Beach
Resort is a beachfront hotel along the South China Sea in Kauntan. The
Cherating Beach Is three miles from the resort.
Featuring garden or sea views, the simple rooms offer TVs, free Wi-Fi, minifridges, safes and tea and coffeemaking facilities. Some rooms also have living and dining areas.
The ēRYA by SURIA Cherating features an outdoor pool, a
playground plus a tropical garden. Concierge services, luggage storage, and
meeting and banquet facilities are available. Parking is free. Guests can enjoy
Indoor and outdoor activities like table tennis and beach ball. Wi-Fi is
accessed free in the resort.
Guests can feast on local and European cuisine at Bunga Padi
Terrace. Coffee/tea and light snacks can be savoured in the lobby. Breakfast is
complimentary.
Cherating Turtle Sanctuary is three miles and Sultan Ahmed
Mosque is seven miles from the resort.
Positive Reviews
positive:
Location of the resort is spectacular
The resort is at a stone's throw from the Cherating beach.
Its close proximity to the beach is one of the most important point which attracted
many guests to the resort. The sunrise view from the rooms is very pleasant and
beautiful. Many guests felt that the resort exterior looks grand with many palm
trees around it.
positive:
Clean swimming pool
Guests enjoyed swimming in the pool and kids loved the
wading pool. They appreciated the fact that amateurs are provided with water
tubes to keep them afloat. Guests were also satisfied with the arrangements for
indoor and outdoor activities like table tennis, beach volley ball and net
ball.
positive:
Showers worked well
Guests say they were satisfied
with the high pressure of hot water in the bathroom shower.
Negative Reviews
negative:
Unprofessional staff
Guests were not very happy with the unprofessional attitude
of the staff. They were not very friendly. Some guests also pointed out that
the staff needed to undergo training in customer service.
negative:
Rooms look tired
Most guests were disappointed with the unclean rooms,
stained bathrooms with worn out fittings, smelly overused towels, dirty pillows
and old furniture. They were of the opinion that the whole property needs a
proper clean-up and a face lift. The noise of the air conditioners deprived
many guests of their sleep. The air conditioners are badly in need of an
overhaul.
negative:
Wi-Fi is poor
Guests complained about the poor Wi-Fi signals in the rooms
as well as in the public areas of the resort. All guests were disappointed with the erratic Wi-Fi.