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    Resort Secrets The Vine Cancun (Cancun, Mexico)

    Resort Secrets The Vine Cancun (Cancun, Mexico)

    About Secrets The Vine Cancun

    Secrets of the Vine Cancun Resort & Spa is a large, stylish and luxurious hotel located on Kukulkan Boulevard in Cancun, Mexico. The hotel features 497 smoke-free and air-conditioned guest rooms with an attractive and modern décor. The rooms offer great views of the sea and are equipped with flat screen TVs and an iPod docking station. Secrets of the Vine Cancun Resort & Spa features a marina, a casino, a gym, four outdoor pools, and a full-service spa. The hotel provides a free connectivity app that guests can use to make free calls around the globe while staying in the hotel. The hotel features seven restaurants where guests can enjoy several gourmet options including Mexican cuisine, Asian cuisine, Mediterranean cuisine, and Peruvian cuisine. Cancun International Airport is located a 15-minute drive from the hotel while Playa Ballenas is 200 metres away. This accommodation is also known as Cancun Vine, Cancun Vine Secrets, Secrets Cancun, and Secrets Cancun All Inclusive.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Spa
    • Parking
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    8.8
    trivago Rating Index based on 6538  reviews from:
    • Agoda(9.2/10),
    • LocationExcellent  9.3 / 10
    • RoomsExcellent  9.1 / 10
    • ServiceExcellent  9.4 / 10

    Positive Reviews

    positive:

    Perfect for couples.

    Secrets of the Vine Cancun Resort & Spa is perfectly designed for romance and couples in need of a good place to relax, couples on their honeymoon, couples celebrating their wedding anniversaries love it. The atmosphere is warm and friendly while the facilities provided in the hotel are first class. Guests can enjoy a game of golf at the local golf course or go scuba diving and deep sea fishing.

    positive:

    Great customer service.

    Guests who were unfortunate to find their reserved rooms unavailable upon check-in have reported that the hotel upgraded them to the honeymoon suite at no extra charge. For many guests this more than makes up for the inconvenience.

    positive:

    Gorgeous ocean views.

    Guests can catch gorgeous ocean views right from their balconies. Though the hotel is housed in a high rise building, many guests who do not like tall buildings have acknowledged that the added advantage of catching spectacular ocean views makes staying here worthwhile.


    Negative Reviews

    negative:

    Can get noisy.

    Many couples visit the hotel for their romantic festivities that are frequently accompanied by loud music. While this is part of what gives the hotel its identity and appeal, it can unfortunately mean having your sleep interrupted by the loud music.

    negative:

    Small food portions.

    Although most guests appreciate the quality of food served in Secrets of the Vine Cancun Resort &; Spa, others felt that the portions served are on the smaller side. .

    negative:

    Service level might be deteriorating.

    Several guests have reported that the hotel's service level has slowly been deteriorating and can get quite bad when they are plenty of guests visiting. Other guests have reported that the hotel's staff tried to upsell them on pricier services once they checked in. .


    All amenities

    Wellness / Spa
    1. Beauty salon
    2. Steam room
    3. Massage
    4. Sauna
    5. Solarium
    6. Hydrotherapy
    7. Body treatments
    Property amenities
    1. Business centre
    2. Café
    3. Nightclub
    4. Express check-in
    5. Lift
    6. Gym
    7. Hairdresser
    8. Parking
    9. Terrace
    10. Porter service
    11. Hotel bar
    12. Beach bar
    13. Pool bar
    14. Outdoor swimming pool
    15. Conference rooms
    16. Non-smoking rooms
    17. Computer with Internet
    18. Restaurant
    19. 24-hour reception
    20. On-site boutique shopping
    21. Snack bar
    22. Beach
    23. Sun umbrellas
    24. Deck chairs
    25. Towels at the pool
    26. Laundry service
    27. Spa
    28. WiFi in public areas
    29. Room service
    30. 24-hour room service
    31. Organised activities
    32. Doctor on site
    33. Car rental
    34. Concierge
    35. Airport shuttle
    36. Free WiFi in public areas
    37. Valet parking
    38. Infinity pool
    39. Pool
    40. Luggage storage
    41. Housekeeping
    42. Free WiFi
    43. Breakfast
    44. Regular disinfection
    45. Hand sanitizer provided
    46. Temperature screening
    47. Masks provided
    48. Safe distance
    49. Response protocol
    50. Online check-in/check-out
    51. New safety protocols
    52. Cashless payment
    Accessibility
    1. Wheelchair accessible
    2. Accessible hotel
    3. Accessible parking
    Room amenities
    1. Balcony
    2. Shower
    3. Ironing board
    4. Openable windows
    5. Television
    6. Hairdryer
    7. Air conditioning
    8. Minibar
    9. Satellite TV
    10. Desk
    11. Sitting area
    12. Telephone
    13. Safe
    14. Cable TV
    15. WiFi
    16. Free WiFi (rooms)
    17. Closet
    Sports facilities
    1. Volleyball
    2. Pool table
    3. Golf course
    4. Fitness
    5. Table tennis
    6. Yoga
    Hotel characteristics
    1. LGBTQ+ friendly
    Food and beverage
    1. All inclusive (upon inquiry)
    2. Diabetic food

    Arrival / Departure

    1. Check in: 15:00
    2. Check out: 12:00

    Contact

    Boulevard Kukulcan kilometer 14.5 Retorno Ixchel, Lot 38 + 38-b,  77500,  Cancun,  Mexico
    Telephone: +1(866)4673273 | Fax: +52(998)1930180 | 

    Frequently Asked Questions about Secrets The Vine Cancun

    • Is there a pool area at Secrets The Vine Cancun?

      Yes, Secrets The Vine Cancun offers 2 pool areas.

    • Are pets allowed at Secrets The Vine Cancun?

      No, Secrets The Vine Cancun doesn’t allow pets.

    • Is parking available at Secrets The Vine Cancun?

      Yes, Secrets The Vine Cancun provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at Secrets The Vine Cancun?

      Check-in at Secrets The Vine Cancun is available from: . Check-out time is by .

    • Where is Secrets The Vine Cancun located?

      Secrets The Vine Cancun is located in Boulevard Kukulcan kilometer 14.5 Retorno Ixchel, Lot 38 + 38-b, 77500, Cancun, Mexico.

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