Positive Reviews
positive:
Peaceful village setting off the motorway
This hotel was said by many travellers to enjoy a tranquil village location just south of Warrington beside the A49 and a short drive from the M6, M56 and M62 motorways. It paved the way for straightforward access to Warrington town centre plus racecourses, football grounds, area attractions and Manchester, Merseyside and North Wales. The free on-site parking was another plus for drivers. Air passengers welcomed the proximity of Liverpool and Manchester airports.
positive:
Customer service and breakfasts praised
Reviewers were impressed with the customer service, often describing personnel as very friendly and helpful. Those who opted to try the breakfasts really enjoyed the plentiful cooked and continental options in the mornings.
positive:
Pleasant and clean rooms with comfy beds
Although they were reportedly straightforward and functional, the rooms appealed to guests for being well-cleaned, well-equipped and spacious. Visitors also had frequent praise for the large and comfortable luxury beds.
Negative Reviews
negative:
Claims rooms could do with a revamp
Some critics claimed the rooms and bathrooms would benefit from remodelling in order to bring them up to a more contemporary standard and address issues like tired-looking furniture and dated decor. It was also claimed by some guests with lots of devices that the rooms could do with additional power outlets.
negative:
Inconsistent housekeeping standards reported
Sometimes housekeeping standards were inconsistent, it was claimed. Several guests said their rooms were inadequately serviced or that consumables like toiletries, tea and coffee weren't always topped up automatically during their stays.
negative:
Occasional grumbles about pub
There were mixed reports about the adjacent pub restaurant. Although many guests enjoyed their food, the well-stocked bar and friendly service, others were less impressed. Some critics claimed the dining areas could have been more thoroughly cleaned or that the food was nothing special.