Premier Inn Solihull (Hockley Heath, M42) hotel (Solihull, United Kingdom)

Guests tend to rate the location of the Premier Inn Solihull Hockley Heath fairly highly. There’s the obvious appeal of Cadbury World although the hotel also places you within easy reach of various other attractions in areas such as Birmingham, Coventry and Royal Leamington Spa.

Reviews suggest that you can expect a genuinely warm welcome from the staff at this hotel. Guests describe the staff as friendly and as offering a good standard of customer service. Both hotel and restaurant staff attract plentiful positive comments.

Most guests agree that this hotel offers reasonable value for money. The rates are fairly low and there’s a decent selection of facilities to hand. The attached restaurant offers easy access to dining facilities.

Although the rooms are generally described as spacious, those guests who booked a family room found they were a little cramped for four people. There are also infrequent comments that suggest the children’s beds were not as comfortable as expected.

A common problem in Premier Inns is the lack of air-conditioning in the guest rooms and this location is no exception. Several guests describe the temperature as fairly unbearable - a problem made worse by the fact that the windows only open a few inches.

Aside from the lack of air-conditioning and small family rooms, guests are usually positive about the Premier Inn Solihull Hockley Heath. A few complaints crop up about minor issues such as meagre tea and coffee supplies and the time that the bar closes, but these are infrequent.