Premier Inn London Rainham hotel (Purfleet, United Kingdom)

Guests arrive at the Premier Inn London Rainham to find the rooms are in great shape. The accommodation is often described as spotlessly clean with great extras such as a comfortable bed with crisp linens and quality pillows. The rooms also seem to offer a reasonable amount of space.

It seems that you can secure the best rates at this hotel by booking early and playing around with your travel dates. That said, even last-minute bookings offer reasonable rates. Plus, free services such as parking and Wi-Fi mean more of your money can stay in your pocket.

Guests are often complimentary about the level of customer service offered by staff at this hotel. They seem to have the balance of professionalism and friendliness perfected. Plus, guests also mention that any requests and small issues are dealt with fuss-free.

Several guests mention that in comparison to the hotel itself, the attached Willow Farm restaurant looked less impressive. The interior of the restaurant also sounds like it’s a little grubby. Plus, service is sometimes on the slow side and the Wi-Fi is weak in the restaurant area.

Although a number of guests describe the hotel as offering a serene environment, others felt differently. Some guests were disturbed by the sound of traffic while others found that the internal soundproofing was poor.

Despite the nice rooms, the lack of air-conditioning often seems to prove problematic during warmer weather, when the temperatures can reach unbearable levels. Opening the windows may help but that will mean you can hear more of the external noise.