About Surfside Lodge Oceanfront
Surfside Lodge Oceanfront is an oceanfront, family-oriented hotel located in Carolina Beach that features two swimming pools and a central and scenic location with direct access to a beautiful beach.
Guest rooms are non-smoking and feature a flat-screen television with cable channels, coffee and tea facilities, air conditioning, complimentary toiletries, a refrigerator and a microwave.
Some of the services and amenities offered at the hotel include express check-in, free parking and daily housekeeping service,
Rooms come equipped with kitchenettes that make it easy to prepare meals but there are also a number of restaurants, pubs and cafes in the general area.
Surfside Lodge is located close to many attractions including Carolina Beach State Park, Carolina Beach Fishing Pier, Carolina Beach Jungle Mini Golf, Carolina Beach Boardwalk and Freeman Park. Boat tours are also available in the area.
Positive Reviews
positive:
Everything Needed is A Short Walk Away
Surfside Lodge Oceanfront is located in an ideal spot that is close to everything guests need to make the most of their visit. A beautiful beach, a scenic boardwalk, restaurants, shops and attractions are just some of the things within walking distance. .
positive:
Amazingly Clean and Comfortable Rooms
The guest rooms at this hotel are cleaned frequently and to a high standard. Guests also reported that there is plenty of hot water, the beds are very comfortable and the kitchens and bathrooms are spacious and well-stocked with everything needed. .
positive:
Excellent Well-Maintained Pool Area
The swimming pool area is very well-maintained while the pools are big, clean, warm and never crowded. .
Negative Reviews
negative:
The Hotel Lacks Atmosphere
Guests reported that the atmosphere around Surfside Lodge Oceanfront is stuffy and plain. The views are poor, the outside of the hotel looks nothing like the pictures online and is in need of some major refurbishment and there is hardly any decor or ambiance unless you count the noise coming from loud guests milling about.
negative:
Staff is Unhelpful and Indifferent Towards Guests
Staff members at this hotel don't seem particularly interested in the well-being of their guests. There have been reports of issues going unresolved for a long period of time or not being resolved at all, front desk staff who don't return calls when they are supposed to, rooms not ready at check-in time and housekeeping staff neglecting to replenish amenities in the rooms. .
negative:
The Wi-Fi Never Works
Guests reported that although the hotel advertises that they have internet service, this service rarely works anywhere in the hotel and when it does, it's very slow. .