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    Hotel Petit Palace Alcalá (Madrid, Spain)

    Hotel Petit Palace Alcalá (Madrid, Spain)

    About Petit Palace Alcalá

    Housed in the historic La Unión y el Fénix skyscraper, the Petit Palace Alcalá offers modern, four-star accommodations and free bicycle rentals. The stylish, air-conditioned guest rooms feature a flat-screen television with international channels, minibar, and a free iPad (upon request) for accessing the (also free) Wi-Fi. Groups of six adults can comfortably share a Sextuple Room, while young families are welcomed with presents for the children and complimentary stroller rentals. The Petit Palace Alcalá offers car rentals and an on-demand shuttle service to Barajas Airport. In the El Bilbaíno Restaurant, hungry guests can enjoy a rich breakfast buffet as well as a fine view of Calle Alcalá. Complimentary hot drinks are available in the lobby. The Museo Thyssen-Bornemisza, Retiro Park, and the Prado National Museum are all within comfortable walking distance.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pets
    • A/C

    Rating overview

    8.2
    trivago Rating Index based on 7772  reviews from:
    • Hotels.com(8.4/10)
    • LocationExcellent  9.0 / 10
    • RoomsFair  7.0 / 10
    • ServiceGood  7.8 / 10

    Positive Reviews

    positive:

    Great services.

    The Petit Palace Alcalá Torre Hotel offers fantastic services. You have free access to the hotel's bicycles and you can cycle the city or request a cycle tour. The hotel also has iPads for the guests to use, you can connect to the free Wi-Fi to look at online maps of the city and plan your trip with ease.

    positive:

    Perfect location.

    The hotel is located in a beautiful part of the city. Casino de Madrid, Puerta del Sol and the Circulo de Bellas are all less then five minutes walk from the hotel. The train station is nearby and you can walk to some of the local museums.  The hotel rooms on the higher floors have fantastic views over the city and Calle Alcalá.

    positive:

    Helpful staff.

    The check-in process at this hotel is very easy as the reception staff are very welcoming and efficient. You can get tour information at the reception and the staff will  happily give you advise on where to go and how to get there. Nothing is too much trouble for he staff members at this hotel.


    Negative Reviews

    negative:

    Rooms on the small side.

    Sme guests have reported that they found the guest rooms to be quite small and difficult to move around. Although this was an issue for some, others agreed that this was to be expected in a hotel with such prime location in Madrid.

    negative:

    Poor room facilities.

    The guest rooms have poor lighting which makes them dark and uninviting. The air conditioning units are old, very noisy and difficult to use. The showers are lovely but lack sufficient water pressure. The wardrobes have very little storage space and hangers.

    negative:

    No issues reported.

    So far, no recent negative opinion has been expressed by guests about this hotel.


    All amenities

    Property amenities
    1. Entrance hall/lobby
    2. Express check-in
    3. Lift
    4. Pets allowed
    5. Conference rooms
    6. Non-smoking rooms
    7. Computer with Internet
    8. 24-hour reception
    9. Laundry service
    10. WiFi in public areas
    11. Car rental
    12. Concierge
    13. Free WiFi in public areas
    14. Luggage storage
    15. Housekeeping
    16. Free WiFi
    17. Breakfast
    18. Hand sanitizer provided
    19. Safe distance
    20. Response protocol
    21. New safety protocols
    22. Cashless payment
    For children
    1. Childcare
    Accessibility
    1. Wheelchair accessible
    Room amenities
    1. Ironing board
    2. Openable windows
    3. Television
    4. Central heating
    5. Air conditioning
    6. Satellite TV
    7. Desk
    8. Safe
    9. Cable TV
    10. WiFi
    11. Free WiFi (rooms)
    12. Flatscreen TV
    Sports facilities
    1. Bike Rental

    Arrival / Departure

    1. Check in: 14:00
    2. Check out: 12:00

    Contact

    C/ Virgen de los Peligros 2,  28013,  Madrid,  Spain
    Telephone: +34 915 32 19 01 | Fax: +34 915 22 91 30 | 

    Frequently Asked Questions about Petit Palace Alcalá

    • Is there a pool area at Petit Palace Alcalá?

      No, Petit Palace Alcalá doesn’t offer pool areas.

    • Are pets allowed at Petit Palace Alcalá?

      Yes, Petit Palace Alcalá has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

    • Is parking available at Petit Palace Alcalá?

      No, Petit Palace Alcalá doesn’t provide parking.

    • What time is check-in and check-out at Petit Palace Alcalá?

      Check-in at Petit Palace Alcalá is available from: . Check-out time is by .

    • Where is Petit Palace Alcalá located?

      Petit Palace Alcalá is located in C/ Virgen de los Peligros 2, 28013, Madrid, Spain.

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