About Palms
Palms is a quaint hotel located in Palm Desert not far from the Living Desert Zoo Gardens and the famous El Paseo Drive, the Rodeo Drive of Palm Springs.
Rooms are air-conditioned and feature a flat-screen television with a DVD machine and private bathrooms. Some rooms also offer a balcony or patio as well as a separate seating area.
Palms offers free Wi-Fi in public areas, free parking and a garden with barbecue facilities. This hotel also features an outdoor pool, a hot tub, bicycle rental and is pet-friendly.
Staying at this hotel, guests are conveniently located close to several restaurants and dining options including Ristorante Mamma Gina, Don Diego's of Indian Wells and Eureka.
This hotel is ideally located within just a couple minutes from the Nest nightclub, famous golf courses, the Desert Holocaust Memorial as well as the Heather James Fine Art gallery.
Positive Reviews
positive:
In a fine location
A number of guests have enjoyed staying at this hotel for the convenience of its location. Just moments away is the famous El Paseo drive where guests can shop at some of the world's biggest retail brands. Furthermore, several more popular places of interest, restaurants and attractions are close by.
positive:
Fine customer service
Guests have been impressed with the level of customer service offered by staff and hotel management. Guests are well taken care of and, to staff members, nothing is too much of a mission if it is to help improve a guest's stay.
positive:
Pet-friendly property
Reviews often express appreciation for the pet-policy of this hotel. Guests can travel and stay at this hotel without having to leave their furry friends at home as this property is a pet-friendly environment.
Negative Reviews
negative:
Small details are lacking
Several reviews have made mention of several small details that have been found lacking at this hotel. Issues such as there being too few plates in guest rooms, hot water running out during a shower, showers leaking and sound-proofing efforts being sub-par have contributed to a negative impression given by this hotel.
negative:
Doesn't always offer the cleanest environment
Reviews often complain about the cleanliness of rooms at this hotel. Guests feel as though there could certainly be more emphasis placed on the guest rooms being cleaned as reviews point out that some of the features look as if they haven't been paid attention to in quite some time.
negative:
No further issues reported
So far, no further recent negative opinion has been expressed by guests about this hotel.