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    Hotel Krystal Ixtapa (Zihuatanejo, Mexico)

    Hotel Krystal Ixtapa (Zihuatanejo, Mexico)

    About Krystal Ixtapa

    Krystal Ixtapa boasts all-inclusive accommodations near the marina. The hotel offers free Wi-Fi access in public areas and complimentary onsite parking. Recently refurbished, most rooms boast contemporary style and gorgeous views of the ocean. Modern amenities include air conditioning, a personal safe, TV, minibar, and a coffee and tea maker. A desk is provided for extra comfort. Krystal Ixtapa features a wonderful outdoor pool area with a waterfall and a waterslide, a spa, fitness center, and volleyball courts. In addition, guests can participate in an aerobics class or a variety of water sports. For added convenience, the hotel also offers 24-hour reception, a business center, and laundry services. There are three restaurants and bars onsite, including Las Velas & Parrillada, Aquamarina, and Bogart’s. After dark, guests can enjoy a drink at Christine’s Nightclub. The hotel is located less than a mile from Delfiniti, Magic World Aquapark, and Ixtapa Golf Course.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Spa
    • Parking
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    7.5
    trivago Rating Index based on 7970  reviews from:
    • Hotels.com(7.2/10)
    • LocationExcellent  8.5 / 10
    • RoomsFair  7.0 / 10
    • ServiceFair  7.3 / 10

    Positive Reviews

    positive:

    Place of Paradise

    If you’re looking for a relaxing tropical getaway, Krystal Ixtapa is the place. The hotel is ideally located in a quiet and secluded beachfront area. However, guests say that you’re not far from downtown either. You can easily walk to restaurants, bars, shops, and nightlife. In addition, guests loved the local flea market, where you can get an inside look into local culture.

    positive:

    Dining Delight

    Most guests enjoyed their dining experience at the hotel’s restaurants, especially Bogart’s. The food is both high-quality and delicious. Guests even noticed that often on the weekends, the restaurants are busy with locals.

    positive:

    Personable Personnel

    The staff at Krystal Ixtapa is friendly and attentive. Guests said they had great customer service all throughout their stay.


    Negative Reviews

    negative:

    Popular Pool Area

    Guests say the pool area can get crowded, and there are often many kids playing in the water. Fortunately, there is a separate adults-only area for when things get too busy. Many guests also disliked that the music they play in the public areas tends to be too loud.

    negative:

    Ready to Renovate

    The rooms at Krystal Ixtapa appear ready for remodeling and upgrading. Guests say they feel too 1960s and 70s. In addition, visitors noticed that many public areas, like the billiard tables, show moderate wear and tear, while the pool area needs updates and cosmetic attention.

    negative:

    Mild Inconvenience

    Guests found it inconvenient and too much effort that you need you request hair dryers from the front desk, and need to rent towels with a card.


    All amenities

    Property amenities
    1. Café
    2. Arcade/Video games
    3. Nightclub
    4. Entrance hall/lobby
    5. Lift
    6. Gym
    7. Parking
    8. Hotel bar
    9. Outdoor swimming pool
    10. Convenience store
    11. Conference rooms
    12. Non-smoking rooms
    13. Computer with Internet
    14. Restaurant
    15. 24-hour reception
    16. On-site boutique shopping
    17. Snack bar
    18. Beach
    19. Sun umbrellas
    20. Deck chairs
    21. Towels at the pool
    22. Spa
    23. WiFi in public areas
    24. Room service
    25. Doctor on site
    26. Concierge
    27. Free WiFi in public areas
    28. Pool
    29. Luggage storage
    30. Free WiFi
    31. Breakfast
    32. Kids' pool
    33. Hand sanitizer provided
    34. Temperature screening
    35. Masks provided
    36. Safe distance
    37. Response protocol
    38. Online check-in/check-out
    39. New safety protocols
    40. Cashless payment
    For children
    1. Childcare
    2. Playground
    3. Kids' club
    Wellness / Spa
    1. Massage
    Accessibility
    1. Wheelchair accessible
    Room amenities
    1. Shower
    2. Openable windows
    3. Television
    4. Hairdryer
    5. Air conditioning
    6. Cosmetic mirror
    7. Pay-TV
    8. Satellite TV
    9. Desk
    10. Telephone
    11. Cable TV
    12. WiFi
    13. Free WiFi (rooms)
    Sports facilities
    1. Volleyball
    2. Pool table
    3. Bike Rental
    4. Golf course
    5. Fitness
    Theme / Type
    1. Convention hotel

    Arrival / Departure

    1. Check in: 15:00
    2. Check out: 13:00

    Contact

    Paseo de Ixtapa sin número Lote 4 y 4A - Zona Hotelera,  40880,  Zihuatanejo,  Mexico
    Telephone: +52(755)5550510 | Fax: +52(755)5530226 | 

    Frequently Asked Questions about Krystal Ixtapa

    • Is there a pool area at Krystal Ixtapa?

      Yes, Krystal Ixtapa offers 2 pool areas.

    • Are pets allowed at Krystal Ixtapa?

      No, Krystal Ixtapa doesn’t allow pets.

    • Is parking available at Krystal Ixtapa?

      Yes, Krystal Ixtapa provides Parking for guests.

    • What time is check-in and check-out at Krystal Ixtapa?

      Check-in at Krystal Ixtapa is available from: . Check-out time is by .

    • Where is Krystal Ixtapa located?

      Krystal Ixtapa is located in Paseo de Ixtapa sin número Lote 4 y 4A - Zona Hotelera, 40880, Zihuatanejo, Mexico.

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