Hotel Econo Lodge Inn & Suites Colonie Center Mall (Albany, USA)

The revamped rooms were reportedly nothing fancy but were well-cleaned and were more than adequately spacious and comfy for a stopover. Many budget-minded visitors remarked that their stays represented reasonable value for money thanks to the usually competitive room prices.

Air passengers using Albany International Airport frequently felt the hotel's location near Interstates 87 and 90 in the city's northern suburbs suited them well because the terminal was within easy driving distance. Drivers also liked the free parking and said it was easy to reach downtown Albany plus academic institutions, historic sites and golf courses. The proximity of a major shopping mall offering indoor retail and dining options was another plus. Moreover, there were bus stops, petrol stations, convenience stores and restaurants nearby.

Reviewers were generally pleased with the customer service they received from friendly, professional and courteous employees. There was also praise for the complimentary continental breakfast, which diners often described as plentiful and tasty. The pet-friendly policy delighted animal owners.

Several critics said they struggled to regulate the temperature or faced fuzzy TV reception in certain rooms. Although diners largely enjoyed the free continental breakfast, some critics wished there had been a wider choice of food items on the menu.

There were occasional reports that the free Wi-Fi signal could have done with a boost in several corners of the property.

Litter, lingering smoky odours, musty smells and bathrooms that could have been more thoroughly cleaned were among the cleanliness issues that frustrated guests in certain rooms. It was also claimed some rooms looked slightly run down with tired-looking items of furniture.