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    Hotel de la Cité & Spa MGallery (Carcassonne, France)

    Hotel de la Cité & Spa MGallery (Carcassonne, France)

    About Hotel de la Cité & Spa MGallery

    The sophisticated de la Cité Carcassonne - MGallery Collection is set at the centre of Carcassone. This five-star hotel was built in 1904 and offers panoramic views of the Carcassonne city walls. All rooms have classic French designs. The combination of stained-glass windows, wooden furniture, and woven tapestries bring a cosy and elegant atmosphere. Each room has a minibar and tea & coffee making facilities. Furthermore, some rooms have private balconies. Wi-Fi is available at the public areas of the hotel. There is a parking area, a business centre, an outdoor pool, and two tennis courts found on-site. Moreover, the hotel’s spa has a Jacuzzi, a solarium, and a hammam. There are two restaurants in the hotel-- Le Jardin De L'Eveque and La Barbacane. From de la Cité Carcassonne - MGallery Collection, Carcassone Castle is 400 metres away. The Medieval City can be reached through a three-minute walk.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Spa
    • Parking
    • Pets
    • A/C
    • Restaurant
    • Hotel bar

    Rating overview

    9.1
    trivago Rating Index based on 7267  reviews from:
    • Hotels.com(9.4/10)
    • LocationExcellent  9.5 / 10
    • RoomsExcellent  8.8 / 10
    • ServiceExcellent  8.9 / 10

    Positive Reviews

    positive:

    Discover history at its finest.

    Carcassone was a fortress city during the medieval times. There are a lot of structures built during that time that continues to amaze travellers. de la Cité Carcassonne - MGallery Collection has a walking distance from most of these historic structures.

    positive:

    A luxurious hotel with unique styles.

    The rooms are extraordinarily decorated. When you enter the rooms, it feels like you are transported to another era. Despite having classic and sophisticated styles, you can still reap the benefits of modern technology. Moreover, the bathrooms are large a

    positive:

    Restaurant serves world-class food.

    One of the hotel’s restaurants houses a well-known chef. The Michelin-star restaurant never fails to impress its guests. Moreover, there is an extensive wine list that will surely take your fancy. The creativity and passion exerted is evident in the look


    Negative Reviews

    negative:

    Parking area is hard to find.

    It might be tricky for you to find the parking area of the hotel. Thus, it is advised that you ask for clear directions from the staff.

    negative:

    Some rooms can be noisy.

    You are encouraged not to book the rooms near the bar because it can get noisy at night. However, if you cannot avoid that, you can close the windows to lessen the noise.

    negative:

    Delays when checking-in can be encountered.

    Sometimes, you have to wait to check-in properly. This happens because your rooms are not yet cleaned. However, complimentary wine is provided as compensation.


    All amenities

    Wellness / Spa
    1. Beauty salon
    2. Steam room
    3. Massage
    4. Solarium
    5. Hot tub
    6. Body treatments
    7. Hammam
    Property amenities
    1. Business centre
    2. Café
    3. Entrance hall/lobby
    4. Express check-in
    5. Lift
    6. Parking
    7. Terrace
    8. Porter service
    9. Pets allowed
    10. Hotel bar
    11. Conference rooms
    12. Non-smoking rooms
    13. Restaurant
    14. 24-hour reception
    15. On-site boutique shopping
    16. Snack bar
    17. Sun umbrellas
    18. Deck chairs
    19. Towels at the pool
    20. Spa
    21. WiFi in public areas
    22. Room service
    23. 24-hour room service
    24. Hypoallergenic rooms
    25. Concierge
    26. Free WiFi in public areas
    27. Luggage storage
    28. Multilingual staff
    29. Free WiFi
    30. Breakfast
    31. EV charger
    32. Hand sanitizer provided
    33. Masks provided
    34. Safe distance
    35. Response protocol
    36. Online check-in/check-out
    37. New safety protocols
    38. Cashless payment
    For children
    1. Cot
    2. Childcare
    3. Kids stay for free
    Room amenities
    1. Balcony
    2. Bathtub
    3. Shower
    4. Openable windows
    5. Television
    6. Hairdryer
    7. Central heating
    8. Electric kettle
    9. Air conditioning
    10. Minibar
    11. Satellite TV
    12. Desk
    13. Sitting area
    14. Safe
    15. Cable TV
    16. WiFi
    17. Free WiFi (rooms)
    18. Coffee Machine
    19. Flatscreen TV
    20. Closet
    Theme / Type
    1. Convention hotel
    Accessibility
    1. Teleprinter
    Food and beverage
    1. Diabetic food

    Arrival / Departure

    1. Check in: 16:00
    2. Check out: 12:00

    Contact

    Place Auguste-Pierre Pont,  11000,  Carcassonne,  France
    Telephone: +33(4)68719871 | Fax: +33(4)68715015 | 

    Frequently Asked Questions about Hotel de la Cité & Spa MGallery

    • Is there a pool area at Hotel de la Cité & Spa MGallery?

      No, Hotel de la Cité & Spa MGallery doesn’t offer pool areas.

    • Are pets allowed at Hotel de la Cité & Spa MGallery?

      Yes, Hotel de la Cité & Spa MGallery has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

    • Is parking available at Hotel de la Cité & Spa MGallery?

      Yes, Hotel de la Cité & Spa MGallery provides Parking for guests.

    • What time is check-in and check-out at Hotel de la Cité & Spa MGallery?

      Check-in at Hotel de la Cité & Spa MGallery is available from: . Check-out time is by .

    • Where is Hotel de la Cité & Spa MGallery located?

      Hotel de la Cité & Spa MGallery is located in Place Auguste-Pierre Pont, 11000, Carcassonne, France.

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