Hotel Days Inn by Wyndham Henrietta/Rochester Area (Rochester, USA)

If you enjoy a good breakfast, then you'll be pleased to know that the free morning buffet offers a varied selection of hot and cold items, including pastries, fruit, and freshly-made waffles. You can top up with unlimited free tea and coffee. For easy dinners, there's also an onsite restaurant.

Located just a few miles from the airport, and close to the intersecting interstates that converge around this southern area of Greater Rochester, this motel is a great option if you're in transit and need a handy base for an overnight layover. Plus, you can whiz into central Rochester to see the sights.

Overall, guests are positive about the customer service they receive here, saying that the staff is friendly and welcoming. You should find check-in to be a quick and stress-free procedure, and if you have any problems, staff members will do their best to sort them, or give you a different room.

From stained sheets with cigarette burns to carpets which could do with a proper vacuuming, housekeeping seems to be pretty minimal here, with some guests complaining that their rooms weren't cleaned at all during their stay. There are some maintenance issues too, with things like broken TVs causing irritation.

Probably because of the issues with cleaning, many guests report that their rooms smell bad - either due to old cigarette smoke, or mold and mildew in the bathrooms. It doesn't make the best impression, and the hotel probably needs a good airing and doing up.

Some guests have complained that the walls are quite thin, so noise travels easily. If you're a light sleeper and you don't want to hear your neighbors' TVs blaring, or doors slamming up and down the corridor, then earplugs are probably a good idea.