About Chateau Jasper
Chateau Jasper is a 3-star , pet-friendly property situated in the town of Jasper near the national park. The hotel features eco-friendly amenities and lodgings, a restaurant, an indoor swimming pool, a bar and lounge and a location close to world-class ski resorts.
Non-smoking guest rooms feature coffee and tea facilities, television with cable channels, hair dryer, safe, air conditioning and refrigerator.
Services and amenities offered at the hotel include complimentary Wi-Fi, ski pass vendor, 24-hour reception, fitness centre, spa tub, area shuttle and free parking.
Silverwater Grill and Lounge is a fine dining restaurant offering unique dishes in a relaxing atmosphere.
Chateau Jasper is located close to Jasper-Yellowhead Museum and Archives, Jasper Municipal Library, Athabasca Falls, The Miette Hotsprings and The Jasper Tramway. The nearby national parks of Jasper and Banff host an endless variety of outdoor activities in all seasons. During the colder months, many people come to the area for the world-class ski resorts, cross-country skiing and snowboarding. Snowmobiling is also popular in the winter. During the summer months, hiking, camping and biking are popular.
Positive Reviews
positive:
Plenty of Well-Maintained Facilities
There are many things to do around Chateau Jasper and there are well-maintained, facilities available. The swimming pool is warm, clean and spacious, the underground parking is safe, well-lit and very warm so guests don't have to clean snow or ice o
positive:
Central and Easy-to-get-around Location
This hotel is in a central location that provides guests with easy access to the very best of both worlds. The bustling centre of Jasper with all its restaurants, live music venues, shops and attractions is a short distance away but the pristine wildernes
positive:
Beautiful Restaurant with Delicious Food
The relaxing and inviting restaurant with its tasteful and beautiful decor serves a wide variety of fresh, well-prepared delicious meals served by friendly and accommodating staff. Guests also reported that there are options available for vegetarian
Negative Reviews
negative:
The Rooms are Dated and Unkempt
The small guest rooms at Chateau Jasper are dated with old furniture and tacky decor. Guests also reported stained carpet, peeling wallpaper, uncomfortable beds and pillows, poor water pressure in the shower, a lack of natural light and no safety railing
negative:
There is a lot of Noise in and Around the Hotel
Guests reported a lot of noise around the hotel at times. This noise comes from several sources including loud fuel trucks idling outside, loud generators and fans and noise from nearby guest rooms.
negative:
There are Issues with Overbookings
Some guests reported that although they booked their room well in advance, upon arrival they were turned away or referred to a partner hotel due to overbooking of. Staff don't seem concerned when this happens and no apology or incentive is offered.