Hotel Cape Sands Inn (West Yarmouth, USA)

The location of this hotel just off Massachusetts State Route 28 was popular with reviewers who enjoyed the hassle-free access to nearby beaches, sightseeing and the unspoilt Cape Cod National Seashore. It was also conveniently close to the airport and ferry terminals for island-hopping and whale-watching trips. Another bonus was the proximity of gas stations, convenience stores and several restaurants.

Reviewers generally said the rooms were basic but more than suitably spacious, comfortable and clean for a seaside getaway on a budget. There was praise for the pleasant views towards the coast from some rooms. Guests appreciated the spacious free parking lot and free continental breakfast, but some criticized the small bathrooms. Considering its usually competitive room rates, many travelers felt they got a decent amount of bang for their buck.

Many guests made positive remarks about the customer service at this motel, often describing staff as friendly, helpful and accommodating.

Cleanliness critics reported there were bathrooms that weren't always sufficiently cleaned and sporadic visits from housekeeping plus dirty carpets and dust in some rooms. Some reviewers claimed the hotel would be enhanced by further remodelling to address issues like dated decor, aging furniture, poor quality towels, old televisions, malfunctioning air-conditioning and broken lighting in certain rooms.

Light sleepers sometimes blamed thin walls for enabling them to hear noises from adjacent rooms and corridors. Occasional traffic noise was reported too. Meanwhile, there were occasional claims of annoying damp odors or cleaning products smells in certain parts of the building.

The free Wi-Fi access was welcomed by reviewers, although some occasionally reported that the network suffered from poor speeds and patchy coverage.