Hotel Best Western Plus Kansas City Airport - KCI East (Kansas City, USA)

Most guests said the location of the hotel is very convenient with good connections from the highway and fast travel time to the airport. Those that used the shuttle service found it to be excellent, though some guests had issues with the shuttle timetable as it is not a 24-hour service.

The majority of reviewers had positive experiences at Best Western Plus Kansas City Airport-KCI East, saying the standard of cleanliness was excellent, the service was capable and welcoming, and the rooms were well-appointed.

Breakfast at this hotel includes a wide selection of hot and cold dishes, which most guests reviewed very favorably and some pointed out as a highlight.

A small number of guests mention having problems with noise from neighboring rooms and the hallways in particular.

Several reviews say requests made when booking were not taken on board by the hotel when allocating their rooms. Though they booked in advance, guests say their requests such as rooms on a lower floor or near the elevator to suit their less-mobile travel companions, or rooms together in the case of groups, were not granted.

Some guests point out that transport in this area is difficult if not travelling in a car or to one of the destinations covered by the hotel shuttle. However, as an airport hotel reviewers are mostly aware that being within walking distance of the city center cannot be expected.