Holiday Inn New Orleans West Bank Tower, an IHG Hotel (Gretna, USA)

You will barely see any negative reviews about the hotel's cleanliness. The establishment is clearly well maintained and immaculate. The entire property - the hallways, the rooms, and the lobby are spotless, and it certainly doesn't look outdated.

Once you see your room, you'll have the feeling that you already get your money's worth. Rooms are very huge in terms of space. Moreover, there is enough room to literally walk around and to put a lot of stuffs.

Holiday Inn New Orleans West Bank Tower's free services and products provided are all reliable and of the highest quality. Wi-Fi connection is generally usable, while the free parking is nice. In addition, you'll also like the freshly baked cookies available at the lobby for free.

A lot of guests who booked non-smoking rooms were disappointed after receiving rooms that are clearly smoking ones. Although clean, when you do one sniff in the air, you will be able to smell traces of cigarette smoke. Thus, demand a room transfer when you experience this, until you find a room that you prefer.

This is a minor issue, but still annoyed some guests. Some remote controls don't have batteries in them, and some TVs have spotty signal. However, you can call for a staff and let them have address the issue right away.

Some of the rooms have air conditioning systems that are difficult to control. Don't lose your patience if the AC unit in your room doesn't work. When you experience any problem with your heating or cooling system, inform the staff at the front desk immediately.