About The Restoration Hotel
The Restoration Hotel in historic downtown Charleston is a boutique all-suite hotel. Perks include evening wine and cheese, and rooftop terrace with city views.
Suites at The Restoration Hotel feature exposed brick walls, high ceilings and original wood flooring. Other features include free Wi-Fi, flat-screen TVs, washer/dryers, full kitchens with high-end appliances and white noise machine. Some suites have balconies with city-views.
The hotel offers 24-hour hot drinks in the lobby, a rooftop terrace with couches and tables, a pool, loan bikes, laundry service, business center, and fitness center/gym.
Complimentary breakfast is delivered to each suite in a picnic basket each morning. There is a grocery delivery and stock service, in-room wine menu, gourmet snacks, and continental offerings in the lobby.
Nearby are the South Carolina Aquarium (0.9 mi.), the Charleston Museum, art galleries, open market area, the Antique District, upscale shops, restaurants, Fort Sumter and Charleston Harbor.
Positive Reviews
positive:
Location is Ideal
Numerous guests commented on how perfect the location of the hotel is, within walking distance to just about everything in the historic part of the city. The Restoration on King is downtown, surrounded by attractions, eateries, shops and historic venues, which several guests noted.
positive:
Elegant Amenities
The rooms in this boutique hotel are spacious, comfortable and elegantly appointed, as reported by a large number of guests. Guests are served a basket of breakfast each morning, wine and cheese in the lobby each afternoon, and warm cookies in the evening. Numerous guests commented that the hotel amenities had the comfort of the guest in mind.
positive:
Staff Is Helpful And Courteous
A number of guests commented on the friendliness of the staff. They also noted how courteous management and staff were to them, and how pleasant and helpful to the guests they were. Several guests noted the staff was very accommodating, going out of their way to make guests welcome.
Negative Reviews
negative:
Noisy On King
Some guests commented that there was a bit of hotel and street noise that could be heard in the rooms bordering King St, which is a very busy downtown street. The hotel provides a white noise machine in each room to mask noise, but some guests reported that, since they were not used to sleeping with one on, it wasn't that helpful. Most guests still highly rated the hotel regardless.
negative:
Breakfast Orders Not Always Consistent
According to a few guests, the order for breakfast was wrong when it was delivered the next morning or the breakfast was limited, however majority of guests loved this delivered picnic-basket breakfast.
negative:
Housekeeping Delays
A few guests reported that there were delays in responding to requests for fresh towels or extra pillows. These instances seem few and far between.