Grand City Hotel Cancun (Cancun, Mexico)

The staff at Grand City is described as being very friendly and always willing to help. A number of guests have noticed this willingness to help and have commended the staff at this hotel.

Many past guests have commented that the rooms at this resort are very large and have all of the amenities that one would expect. This made these guests quite comfortable while staying at the property.

The hotel is very clean, according to many guests, especially the rooms. The staff makes up the room every day and leaves it in perfect condition for when you return. This is very important in Mexico where cleanliness can sometimes be an issue.

There is a busy nightclub that features live music right next door to Grand City, which means that the hotel can get quite loud. This music often lasts until the early hours of the morning, according to some guests. While guests have found the noise distracting, it wasn't enough to ruin anyone's holiday.

A few guests weren't fond the location of this hotel, as it is a bit far from the hotel zone and the ocean. Other guests, however, loved being in the heart of Cancun and away from the resort areas.

The pool area at this hotel is kind of a dead zone, according to past guests, as very few people use it and it isn't very lively. This could be a drawback if you were looking to spend part of your day at the hotel, as there is very little else to do there.