Entire House / Apartment Flatfield Clocktower Coaching Cottages Self - Catering B & B (Moira, United Kingdom)

The two hosts, Roger and his mother Annetta, are universally praised for their hospitality, friendliness and professionalism. The term “nothing was too much trouble” tended to come up very often.

While some pet owners were concerned about the amount of space their dogs had for exercise, the vast majority felt that Flatfield House went out of its way to cater to their needs.

The most common compliment, aside from the praise for the hosts, was that the grounds were both immaculately groomed, and provided a wonderful outlook from the house. It seemed to leave guests in no doubt that they had arrived at a top country house.

It seems that some guests get a misleading impression from some booking sites as to exactly what it is they are in fact reserving. Essentially what is being offered is rooms in shared apartments, unless one party books all the rooms in an entire apartment. Some guest were under the impression that they had booked a private apartment, and were disappointed, or occasionally even alarmed, to find that they were in fact sharing the common apartment facilities with other guests.

While Flatfield House is a self catering property, some of these do still offer breakfast and other meals. Some guests were disappointed that these were not available at Flatfield House.

A couple of guests were surprised that the property didn't have any Wi-Fi access in place, considering the prime importance of always-on connectivity nowadays. There is 3G reception in the area, so guests should still be able to use their own data packages if needed.