The brick-faced Crossroads Hotel Hotel boasts smart decorations and modern designs using vibrant colour schemes. Located in downtown Kuala Lumpur, the hotel sits just three kilometres from the iconic Petronas Towers. Rooms are lined with wooden tile flooring and contemporary décor. They come equipped with 32-inch LCD TV with satellite channels, Wi-Fi, DVD players upon request and in-house movies. Crossroads Hotel has a lobby lounge with ornate, distinctive furnishings as well as a wall covered in pictures that show beautiful architecture and buildings from around the world. The rooftop, in-house café takes advantage of the decorated Kuala Lumpur skyline, offering a spectactular city view. It’s located a block away from the Chow Kit station monorail station, connecting you to the rest of the city. It’s also five kilometres from shopping at Central Market.
The staff, including the owner, the security and cleaning staff were commended for being hospitable. Individuals such as the hotel manager and the café chef have been praised for being really polite and supportive.
Guests liked that Cross Roads served a continental style with eggs, hash browns, sausages and coffee or tea. The breakfast menu doesn't change daily and is served at the rooftop cafe. Guests liked that breakfast can also be delivered to their rooms. They also liked the two bottles of complimentary water.
You can wander the streets of Kuala Lumpur, get around via monorail and access groceries, cafes and shops nearby due to its central location. It's also near a stop for a free bus shuttle called Go KL.
Don't expect too much peace and quiet. Cross Roads is at a busy intersection, leading to traffic and noise complaints from guests. Some visitors said that the walls are paper-thin that seeps in all the noise from guests next door as well as sounds from the floors above and below.
There have been complaints about shabby sheets, unclean linens and strange smells in the hotel rooms. Some visitors complained that the rooms resembled little of the pictures they saw on the hotel website.
The windowless room is very spartan and dark. Guests say that they were asked to pay for an upgrade if they wanted a room with a window. But those who had rooms with windows facing the street lamented the street noise.
No, Crossroads Hotel doesn’t offer pool areas.
No, Crossroads Hotel doesn’t allow pets.
No, Crossroads Hotel doesn’t provide parking.
Check-in at Crossroads Hotel is available from: . Check-out time is by .
Crossroads Hotel is located in No. 1 Jalan Raja Muda Abdul Aziz, 50300, Kuala Lumpur, Malaysia.
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