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    Chateau Lacombe Hotel (Edmonton, Canada)

    Chateau Lacombe Hotel (Edmonton, Canada)

    About Chateau Lacombe Hotel

    In the heart of Edmonton, discover the Crowne Plaza Edmonton-Chateau Lacombe, an iconic landmark hotel built in 1966. Featuring sweeping views of the North Saskatchewan River Valley, guests can enjoy upscale accommodation with a 24-hour fitness and business center. All 307 rooms feature modern decor. Use the complimentary Wi-Fi or cuddle-up to an in-room movie on flat-screen TVs. Concierge guestrooms provide access to the 20th floor Concierge Lounge, with free coffee and tea, an honor bar, and complimentary cocktails and snacks from 5:00 to 8:00 p.m. in a relaxing atmosphere. Plan a meeting or special event with the available 14,000 square feet of meeting space. This pet-friendly hotel offers a concierge service and valet parking. A cafe and lounge are available for informal meals. La Ronde, the hotel's 24th floor revolving restaurant offers panoramic views of Edmonton. The Crowne Plaza Edmonton-Chateau Lacombe is within walking distance of shopping and nightlife, including the Arts District, and the Shaw Center.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Parking
    • Pets
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    7.7
    trivago Rating Index based on 10534  reviews from:
    • Hotels.com(8.0/10)
    • LocationVery good  8.4 / 10
    • RoomsFair  7.1 / 10
    • ServiceVery good  8.1 / 10

    Positive Reviews

    positive:

    Renovations underway.

    While some rooms are apparently showing their age, a hotel-wide renovation is in the works, featuring newly redone concierge rooms on the lower floors. A multi-tiered hotel rehabilitation plan includes replacing all windows, refurbishing the revolving restaurant, La Ronde, and updating any rooms that may be past their prime.

    positive:

    Concierge guestroom perks.

    Guests who paid a little extra were happy to do so to receive access to free beverages, including evening cocktails, snacks and a breakfast. Customers traveling on business were particularly pleased with the concierge space to unwind and socialize after a day of meetings.

    positive:

    Well-situated hotel.

    Close to the streetcar for Old Strathcona, the Winspear Center, Provincial Legislature grounds, malls and government buildings, guests had no complaints about the location of the Crowne Plaza Edmonton-Chateau Lacombe. Rogers Place, the future home of the Edmonton Oilers hockey team, is a six-minute drive away.


    Negative Reviews

    negative:

    Soom rooms louder than others.

    Some guests were left wondering if their door was ajar after hallway noise reached their rooms. Guests wished for more sound-proofing, especially when staying near elevators and high-traffic areas.

    negative:

    Unpleasant parking.

    In addition to the steep charge for parking, guests weren't happy about the conditions of the parking garage underneath the hotel. Dirty elevators and questionable characters loitering in the parkade made some guests feel uneasy. 24-hour security is provided by the hotel, which some guests felt needed to be more visible.

    negative:

    Lack of air-conditioning.

    Several guests reported uncomfortable room conditions after an inability to control the room temperature.


    All amenities

    Property amenities
    1. Café
    2. Entrance hall/lobby
    3. Lift
    4. Gym
    5. Parking
    6. Porter service
    7. Pets allowed
    8. Hotel bar
    9. Conference rooms
    10. Non-smoking rooms
    11. Computer with Internet
    12. Restaurant
    13. 24-hour reception
    14. Snack bar
    15. Laundry service
    16. WiFi in public areas
    17. Fax/Modem access
    18. Organised activities
    19. Concierge
    20. Free WiFi in public areas
    21. Luggage storage
    22. Free WiFi
    23. Breakfast
    24. Temperature screening
    25. Masks provided
    26. Safe distance
    27. Response protocol
    28. New safety protocols
    For children
    1. Cot
    Accessibility
    1. Wheelchair accessible
    2. Accessible hotel
    3. Accessible parking
    Room amenities
    1. Shower
    2. Openable windows
    3. Television
    4. Hairdryer
    5. Central heating
    6. Air conditioning
    7. Pay-TV
    8. Satellite TV
    9. Desk
    10. Telephone
    11. Safe
    12. WiFi
    13. Free WiFi (rooms)
    14. Coffee Machine
    Theme / Type
    1. Convention hotel

    Arrival / Departure

    1. Check in: 16:00

    Contact

    10111 Bellamy Hill,  T5J 1N7,  Edmonton,  Canada
    Telephone: +1(780)4286611 | Fax: +1(780)4256564 | 

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